Modalities and forms of delivery
The shipment is served at the customer's address. For Peninsular Spain and Portugal urgent delivery is made 24/48 h. For the rest of the areas in Europe, consult the table of shipping costs and rates.
We have 2 forms of payment:
- Credit card: where you are redirected to the Santander bank page to proceed with the secure payment.
- Paypal: where you are redirected to the Paypal page to proceed with the secure payment.
|Peninsular Spain (on orders less than 25€)||24 / 48h||5 €|
|Balearic Islands (on orders less than 50€)||48 / 72h||9,12 €|
|Portugal (on orders less than 50€)||24 / 72h||11,5 €|
|Rest of Europe (on orders less than 70€)||2-3 días DHL Express||
Prices with VAT included of 21%.
Any claim that the USER considers appropriate will be addressed as soon as possible, and can be made at the following contact addresses:
- Address: Polígono Raposal , Parcela 23, 26580 Arnedo , La Rioja, Spain.
- Telephone: +34 941 129 426
- Mail: firstname.lastname@example.org
Online Dispute Resolution
In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for online conflict resolution between the USER and the PROVIDER, without the need to resort to the courts of law, through the intervention of a third, called the Dispute Resolution Agency, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, being able to finally suggest and / or impose a solution to the conflict.
Link to the ODR platform: http://ec.europa.eu/consumers/odr/